Contact enquiries
When you email us or use a contact form, we use your details to answer the point you raised.
UK crypto website privacy policy
Privacy Policy
Your privacy matters. The Duke Crypto explains what we collect, why we collect it, and how you can control your information.
Effective 21 February 2025
Read our terms of use
A clear approach
We use personal data for enquiries, newsletter subscriptions, site security, and anonymous analytics. We never sell your data.
This policy applies to visitors using our digital asset news website from the UK and elsewhere.
What happens to your information
What We Collect and Why
We collect the smallest amount of information needed for a specific task. Each row has a defined purpose and a retention point.
Specific limits matter.
| Data type | Purpose | Legal basis | Typical retention |
|---|---|---|---|
| Name and email address | Reply to a contact enquiry and keep the conversation accurate. | Legitimate interest or steps requested before a contract. | Up to 12 months after the last meaningful exchange. |
| Email address | Send the cryptocurrency newsletter when you have subscribed. | Consent. | Until you unsubscribe or ask us to remove it. |
| IP address and device details | Protect the website, identify faults, and understand anonymous reading patterns. | Legitimate interest. | Security logs are normally kept for up to 30 days; anonymous analytics records may be kept for up to 14 months. |
| Cookie preferences | Remember your choices and keep essential site functions working. | Consent where required, or legitimate interest for strictly necessary cookies. | Until the preference expires or you clear your browser data. |
Newsletter subscriptions
The cryptocurrency newsletter uses your email address only for the publication updates you requested.
Cookies and analytics
Essential cookies support core functions. Anonymous analytics may help us see which pages need clearer reporting.
How analytics are handled
If an analytics service is enabled, we configure it to reduce direct identifiers where the service allows. Analytics are used in aggregate to understand page visits and technical performance. We do not use them to build a personal crypto-investor profile.
Your cookie choices
Your browser can block or remove cookies. Blocking essential cookies may affect parts of the site. You can contact us if you want us to record a specific preference or explain a cookie in use.
Control stays with you
Your Rights Under UK GDPR
You can ask what we hold, correct it, or ask us to stop using it. Send requests to [email protected].
We usually reply within one month.
Make a privacy requestAccess
Ask for a copy of the personal data we hold and information about how it is used.
Rectification
Tell us which information is wrong or incomplete, and provide the corrected detail.
Erasure
Request deletion where we no longer need the data or where consent has been withdrawn.
Restriction
Ask us to keep the data but pause a particular use while an issue is checked.
Portability
Request certain information in a commonly used, machine-readable format where the law provides this right.
Objection
Object to processing based on legitimate interests, including certain forms of analytics.
Protection by design
Data Security and Retention
The Duke Crypto limits access to people and suppliers who need the information to provide a defined service. We review access, use encrypted connections, and keep records only for the periods set out above.
Security is ongoing work.
How we protect data
- Website traffic is protected using encrypted connections.
- Access is limited and reviewed when responsibilities change.
- Service providers are expected to protect data under applicable data-protection law.
Retention timeline
When you contact us
We normally remove or review the enquiry after 12 months without meaningful activity.
When you subscribe
Your address stays on the newsletter list until you unsubscribe or ask us to erase it.
When you leave the site
Security logs may remain for up to 30 days. Anonymous analytics records may remain for up to 14 months.
Service providers
We may use hosting, email delivery, security, or analytics suppliers to run this website. They act on our instructions, receive only the data needed for their task, and must meet appropriate contractual and legal requirements. We do not sell personal information.
Privacy enquiries
Need an answer about your data?
Email [email protected] with your request. Please include enough detail for us to identify the relevant enquiry, subscription, or cookie preference.
Complex requests may take up to one month.
Write to The Duke Crypto
Parklands Avenue
Holytown, North Lanarkshire
ML1 4WQ
United Kingdom
Telephone: +44 7911 080443
If you remain unhappy with our response, you can contact the Information Commissioner's Office, the UK's data-protection regulator.